BlackBerry writes open letter to customers: “You can continue to count on us”

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In an open letter to its customers, partners and fans, handset manufacturer BlackBerry wrote that despite all of the headlines, “You can continue to count on BlackBerry.” Trying to show that it is not going to disappear, the Canadian OEM mentioned that it has plenty of cash and is debt free. The company said that it is making changes to strengthen the BlackBerry name.

In the letter, BlackBerry wanted “to set the record straight” and said that if taking care of business is of the utmost importance, BlackBerry offers the best devices. And talking about its legendary typing capabilities, the manufacturer says, “We continue to offer the best mobile typing experience – no ifs, ands or buts about it.”

Bragging about the increase in BES 10 subscribers from 19,000 to 25,000 last quarter, BlackBerry writes that when it comes to BYOD, its platform is more easily managed and is more secure than iOS and Android. And of course,BlackBerry brags about having the best mobile social network which many others are waiting to discover once BBM for iOS and BBM for Android are both finally released.

“BlackBerry is different…Countless world-changing decisions have been finalized, deals closed and critical communications made via BlackBerry,” says the letter as it nears the end. Will this be enough to prevent BlackBerry users from abandoning ship?

The open letter can be seen in its entirety by clicking on the sourcelink below and was seen on social media on Monday. On Tuesday, it will appear in 30 newspapers in 9 countries including the Wall Street Journal and the Washington Post.

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